Privacy Policy

Effective date: [DATE]

Earthstix ("Earthstix," "we," "us") is a brand of NC Sales & Marketing, LLC. This policy explains what information we collect through earthstix.net, how we use it, and the choices you have.

Who this site is for

This site is for adults 21 and older. We do not knowingly collect information from anyone under 21. If you believe someone under 21 has given us information, contact us and we will delete it.

Information we collect

Information you give us

• Your email address and zip code, when you sign up for updates or ask where to find Earthstix.
• Your store name, location, email address, phone number and message, when you use the Wholesale form.
• Your name, shipping and billing address, email address, phone number and order details, when you buy from our Goods store. Payment card details are collected and processed by our payment processor. We do not store full card numbers.
• Anything else you choose to send us by email.

Information collected automatically

• Your answer to the age question, saved in your browser so we do not ask on every visit.
• Basic usage and device information, such as the pages you view, the site that referred you, your browser type, your approximate location based on IP address, and the date and time of your visit.

How we use information

• To send the updates you asked for and tell you where to find Earthstix.
• To respond to wholesale and partnership inquiries.
• To process, ship and support Goods orders.
• To run, secure and improve the site.
• To comply with the law.

Cookies and similar technologies

We use a small number of cookies or similar browser storage:

• To remember that you confirmed you are 21 or older.
• To keep the Goods cart and checkout working.
• To understand how the site is used, through Vercel Web Analytics.

You can block or delete cookies in your browser settings. If you do, you may be asked the age question again and parts of the Goods store may not work.

How we share information

We do not sell your personal information, and we do not share it for targeted advertising. We share information only:

• With service providers that help us run the site, under contracts that limit how they can use it: website hosting (Vercel), email delivery (Resend and [EMAIL LIST PROVIDER]), analytics (Vercel Web Analytics), and store, payment and shipping services (Shopify and [PAYMENT PROCESSOR]).
• When the law requires it, or to protect our rights, our users or the public.
• As part of a merger, sale or other transfer of the business, in which case this policy continues to apply to information already collected.

Marketing emails

You can unsubscribe at any time using the link in any email we send, or by contacting us.

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. If you are a California resident, you may have additional rights under California law, including the right to know what we collect and how we use it, the right to delete or correct it, and the right to opt out of any sale or sharing of personal information. We will not treat you differently for using these rights.

To make a request, email ben@pacificdutchgroup.com. We may need to confirm your identity before we act on a request, and we will respond within the time the law requires.

Browser privacy signals

We do not sell or share personal information for advertising, so there is nothing to opt out of. If that ever changes, we will honor Global Privacy Control signals.

How long we keep information

We keep information only as long as we need it for the purposes above. We keep your email address until you unsubscribe or ask us to delete it, and we keep order records as long as tax and accounting rules require.

Security

We use reasonable safeguards to protect the information we hold. No website can promise perfect security.

Links to other sites

This site may link to retailers and other sites we do not control. Their privacy practices are their own.

Changes to this policy

If we change this policy, we will post the new version here and update the effective date.

Contact

NC Sales & Marketing, LLC [MAILING ADDRESS] ben@pacificdutchgroup.com